This week I witnessed the end of a queue wondering what it was for. When I turned the corner, I thought it was for the bank, but upon turning the corner, I noticed that it went on for several hundred meters further waiting for the Department of Labour office open. This is a regular occurrence in central business districts (CBDs) especially on days when social grant payments are made and a daily occurrence at clinics. Thousands of people queue for hours before government offices open in the hope of being served before the day ends or systems go offline.
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